Refunds for ProBiller Purchases and Recurring Charges
If you need a refund for a purchase or recurring charge processed through ProBiller, the process is relatively straightforward, but there are some key conditions to keep in mind. This guide will help you understand how refunds work with ProBiller and what to expect when requesting one.
How to Request a Refund
Refunds for any purchases or recurring charges through ProBiller can be requested by contacting their customer support team. However, it’s important to note that refunds will not be issued for partially used memberships. If you cancel a subscription before using the full duration, you won’t receive a refund for the unused portion.
See how to cancel Probiller subscription:
Conditions for Refunds
- Refunds for Partially Used Memberships: As mentioned, refunds or credits won’t be issued if you’ve used part of the membership. For example, if you cancel midway through a billing cycle, you won’t get back what you haven’t used.
- Cancellation of Future Billing: You can cancel future recurring billing anytime by following the cancellation procedures in Section 9 of your agreement. This will stop future charges, but will not affect any charges already processed.
- Aylo Billing’s Refund Policy: Aylo Billing, which handles the billing for ProBiller, reserves the right to decide whether to grant a refund or a credit. Just because a refund is granted once does not mean they are obligated to issue refunds in the future. All refunds are credited back to the original payment method, and they will not issue refunds in cash, by check, or to another payment method.
Trial Period Refunds
If you cancel a subscription during the trial period on certain websites, you may still need to specifically request a refund. Be sure to contact customer support to ensure that the cancellation is processed and to inquire about any potential refund for that period.
📝 Tip: Always review the terms of service when signing up for a trial period to understand the refund process.
Frequently Asked Questions
Will I get a refund if I cancel my ProBiller subscription halfway through a billing cycle?
No, ProBiller does not issue refunds for partially used memberships. If you cancel halfway through, you will not be refunded for the unused portion of your subscription.
How do I request a refund?
You can contact ProBiller’s customer support to request a refund. Remember that any refund issued will be credited back to the payment method you originally used.
Understanding ProBiller’s refund policy will help you avoid unexpected charges and ensure a smoother cancellation process. Always review the terms and contact customer support if you're unsure about a particular charge.